Refund policy

The guarantee — If it doesn't hold in your hair, email us within 30 days of delivery and we'll refund what you paid. Keep the bottle — we don't want a used bottle of hair product back and neither do you.

How — Email hello@plevo.us with your order number and one line about what happened. That's the whole process. No form, no return label, no restocking fee.

Refund timing — We process it within 2 business days. Your bank usually takes another 3-5 to show it.

Damaged or wrong item — Send a photo to hello@plevo.us and we'll replace it or refund it, your choice. No time limit on this one.

Unopened bottles — If you just changed your mind and the bottle is unopened, same 30-day window from delivery, same email.

Multi-packs — The window covers the whole order, opened or not. Email us and we'll refund the order.